Florence Ifeanyichukwu Olinmah

Most cited in this library

• Lean Six Sigma Framework for Reducing Operational Delays in Customer Support Centers for Fintech Products2021 · 14 citations
• Scalable Merchant Acquisition Model for Payment Platform Penetration across Nigeria’s Informal Commercial Economy2021 · 13 citations
• Constructing Data-Driven Business Process Optimization Models Using KPI-Linked Dashboards and Reporting Tools2021 · 11 citations
• Constructing Organizational Engagement Dashboards for Strategic Communication in Academic Institutions2023 · 7 citations
• Behavior-Driven Personalization Framework to Improve Repeat Usage in Mobile-Enabled Financial Ecosystems2023 · 1 citations