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Muhammad Shahrim Ab Karim · Study

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Muhammad Shahrim Ab Karim

1 works· latest 2010· 1 institutionscluster: provisional

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Citations29

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Servicescape Failure and Recovery Strategy in the Food Service Industry: The Effect on Customer Repatronization2010 · 29 citations

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Servicescape Failure and Recovery Strategy in the Food Service Industry: The Effect on Customer Repatronization

Journal of Quality Assurance in Hospitality & Tourism·2010·5 authors

29citations