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Improving the position of business travel agencies: coping with the information challenge.
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Improving the position of business travel agencies: coping with the information challenge. (1999)Improving the position of business travel…Case Study of the Successful Strategic Transformation of a “Bricks-and-Mortar” Travel Agency into a “Clicks-and- Mortar” Business —Lessons Learned from a Small, Independent Travel Agency in Canada (2005)Case Study of the Successful …Strategy safari: a guided tour through the wilds of strategic management (1999)Strategy Safari: A Guided Tour through The Wilds of Strategic Management (1999)Strategy and the Internet. (2001)
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  • 2005Case Study of the Successful Strategic Transformation of a “Bricks-and-Mortar” Travel Agency into a “Clicks-and- Mortar” Business —Lessons Learned from a Small, Independent Travel Agency in Canada8 cited

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