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This final chapter1 revisits some of the principal themes of this book through the lens of the role of mayors. In so doing it reflects Quirk’s (2011: 137) view that: Elected politicians set the tone for public institutions. The style and substance of their leadership is central to how public institutions are viewed by their staff, their service users and their stakeholders. Their conduct and their behaviour set the atmosphere, the microclimate in which the institution functions. Their role in governing the institution is vital – they lead, they speak for the public, and they choose direction and strategy. They set the intent of policy and they also choose the instrument of policy. They decide what is to be done and often how it is to be done.
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