Core Aspects for Value Co-Creation in Public Sector

Abstract

There is a great potential for creating public value by engaging and getting citizens to collaborate together with governments in public activities. E-government and open government enable citizens and governments to collaborate and (co)-create value that benefit both parties, but there are factors inhibiting value to be co-created and realized in the public sector. Research on value co-creation has been mainly focused on the private sector and on positive outcomes and hence it is not enough knowledge of how to make value co-creation successful in the public sector. Drawing from previous research and data gathered during the design of open government services in two different research projects in Sweden, this research proposes core aspects for public value co-creation and identifies inhibitors for its realization. This paper thereby expands the knowledge on value co-creation and depicts that public value co-creation connects the fields of value co-creation, e-government and open government.

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