Constructing a customer science application system CS-CIANS: development of a global strategic vehicle Lexus utilizing New JIT

Abstract

A future successful global marketer must develop an excellent quality management system that impresses users and continuously provides excellent, quality products in a timely manner through corporate management. As providing what customers desire before they notice their wants will become a more essential part of any successful manufacturing business, the author constructs a Customer Science application system CS-CIANS by utilizing New JIT. For strategic product development, the author develops TDS-DTM as a core-element TDS of New JIT, which contributes to the excellence profile design to Lexus.

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