SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Assessing Service Quality within the Educational Environment
0 references·8 citing·23 second hop
Assessing Service Quality within the Educational Environment (1996)Assessing Service Quality within the Educ…Quality of Higher Education: A Bibliometric Review Study (2021)Quality of Higher Education: …Service Quality Provided by Higher Education Institutions in Somalia and Its Impact on Student Satisfaction (2014)Service Quality Provided by H…Service quality and student satisfaction: a case study on private universities in Bangladesh (2014)Service quality and student s…Service Quality in Higher Education: Students' Perceptions in Australia and Malaysia (2012)Service Quality in Higher Edu…Measuring Service Performance, Student Satisfaction and its Impact on Student Retention in Private, Post-Secondary Institutions (2008)Measuring Service Performance…Using the Importance-Performance Grid to Evaluate International Student Perceptions of Service Quality in Education: An Investigation From an Australian College Perspective (2003)Using the Importance-Performa…Development of an Instrument to Assess Student Perceptions of the Quality of Pharmaceutical Education (2001)Development of an Instrument …Assessing an Academic Major Using a Service Quality Model (1998)Assessing an Academic Major U…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Research Methods for Business Students (2003)Canteen Service Quality And Student Satisfaction (2019)Student Satisfaction and Retention: Impact of Service Quality and Digital Transformation (2022)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Service Quality Gap Measurement in Pharmaceutical Educational Institutes: An Empirical Analysis for Model Development (2018)Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)The Nature and Determinants of Customer Expectations of Service (1993)Review of Psychometric theory (2nd ed.). (1979)Influence of curriculum quality and educational service quality on student experiences: A case study in sport management programs (2016)Impact of Service Quality, Satisfaction and Corporate Image on Loyalty: A Study of a Publicly Traded for-Profit University (2019)Perceived service quality in Indonesian Islamic higher education context (2020)Measuring Service Quality: A Reexamination and Extension (1992)Verifying the moderating role of satisfaction on service quality and students’ accomplishment in ODL perspective (2019)Importance-Performance Analysis (1977)Importance‐Performance Analysis and the Measurement of Service Quality (1993)Research methods for business: A skill building approach (1993)Bibliometric Methods in Management and Organization (2013)bibliometrix : An R-tool for comprehensive science mapping analysis (2017)E-Learning Research Trends in Higher Education in Light of COVID-19: A Bibliometric Analysis (2022)Analysis in circular economy research in Latin America: A bibliometric review (2023)Global Literature on Higher Education: A Bibliometric Analysis of Top 15 Journals (2024)
this work references cited by second hop

References

No references inside the corpus for this window.

Cited by

  • 2021Quality of Higher Education: A Bibliometric Review Study96 cited
  • 2001Development of an Instrument to Assess Student Perceptions of the Quality of Pharmaceutical Education43 cited
  • 2014Service quality and student satisfaction: a case study on private universities in Bangladesh38 cited
  • 2014Service Quality Provided by Higher Education Institutions in Somalia and Its Impact on Student Satisfaction20 cited
  • 2012Service Quality in Higher Education: Students' Perceptions in Australia and Malaysia20 cited
  • 2008Measuring Service Performance, Student Satisfaction and its Impact on Student Retention in Private, Post-Secondary Institutions16 cited
  • 1998Assessing an Academic Major Using a Service Quality Model9 cited
  • 2003Using the Importance-Performance Grid to Evaluate International Student Perceptions of Service Quality in Education: An Investigation From an Australian College Perspective5 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work