REFERENCE MODEL-BASED EVENT MANAGEMENT

Oliver Thomas · Bettina Hermes · Peter Loos

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Business Process Modeling and Analysis Conferences and Exhibitions Management Business and Management Studies

Abstract

Events are becoming more and more important for companies as an instrument of marketing communication. The management of events is an interdisciplinary task, addressed in the most diverse fields in practice and in research establishments. Because careful preliminary planning and precise execution are extremely important for events, modeling languages, such as the event-driven process chain (EPC), can contribute greatly to the systematic design of event management systems. Accordingly, this article will make recommendations for an application system and organization design in the form of an EPC reference process model for event management.

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2002Research Commentary: Information Systems and Conceptual Modeling—A Research Agenda 1994Business Process Engineering: Reference Models for Industrial Enterprises 1997Event management & event tourism 2005Process Modeling using Event‐Driven Process Chains 1997Sap R/3 Business Blueprint: Understanding the Business Process Reference Model 2004Handelsinformationssysteme - domänenorientierte Einführung in die Wirtschaftsinformatik

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