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Implementable algorithms are developed for a single server queue serving two types of customers and operating under a dynamic non-preemptive priority rule which assigns higher priority to type 1 customers when their queue length exceeds a pre-assigned theshold N, and to type 2 customers otherwise. The model is discussed under the assumption of a finite waiting room of size K-1 for type 2 customers and for the case of general service times and Poisson arrivals. The recursive computational schemes, which are obtained here using the function-analytic methods recently introduced by M. F. Neuts, can be used interactively in the design of such systems for arriving at desirable values of N and K. A self-contained section of numerical examples illustrates some interesting qualitative aspects of such a model. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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