Conceptual Foundations of Strategic Planning in the Malcolm Baldrige Criteria for Performance Excellence

Abstract

Although the Malcolm Baldrige Criteria for Performance Excellence (CPE) have played a significant role in the practice of quality management, researchers have been slow to embrace the CPE framework. By viewing the CPE as an integrative model of organizational effectiveness that encompasses a number of cross-functional disciplines, one is led to speculate that a large body of literature relevant to the CPE framework exists. Indirectly, through their functional research, scholars from a variety of disciplines have been investigating the theoretical issues that embody the CPE. This article compares the strategic planning category of the CPE against the scholarly literature. The planning framework embedded in the CPE aligns considerably with the conceptual literature on strategic planning. These findings suggest some validity for the CPE framework, which demonstrates the translation of research into managerial practice and might inspire further research.

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