Universal Design in HCI: A critical review of current research and practice

Abstract

This paper provides a brief and informal review of recent efforts in the area of Human-Computer Interaction (HCI), which have been influenced by universal design thinking. We classify these efforts into four categories, namely, guidelines, user interface development frameworks and architectures, user interface software technologies and support actions. By investigating the state of the art in each of these categories, we conclude that universal design in the context of HCI, is a new research strand in need of articulation so as to establish the necessary links between appropriate theory, engineering paradigms, and respective methodological ground, with the most important challenge identified at the theory level. Consequently, it is this level which needs special attention if universal design is to provide a vehicle for universal access in HCI.

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