Leadership Competencies Required for Future Hotel General Managers' Success in Thailand

Abstract

Scope and Method of Study: The objective of this study is to determine the leadership competencies essential for success as a hotel general manager in Thailand. This study involved a cross-sectional design to collect data. After a review of the literature, a survey instrument was developed from previous research to conduct this study. Data was collected through a mail questionnaire. Descriptive statistical methods, such as distribution analysis, were used to analyze the characteristics of the respondents and their organization. Principal component analysis with varimax rotation was employed in exploratory factor analysis. Then, an independent-sample t-test and F test were used to investigate mean score differences in the leadership competencies necessary for success as a general manager in hotels in Thailand among different demographic characteristics of the respondents.

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