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MANYADULTS USE the public library during their efforts to change and learn. They use library materials and staff for implementing changes, for gaining knowledge and skill, for help with goals and planning, for advice, for encouragement and support, and for information about available resources and opportunities. Adults, however, could gain even more from public libraries. Through understanding intentional adult changes and learning, librarians could develop improved resources, services and policies. As a result, public libraries could become even more important and useful in adult learning and change. We have recently completed independent but related studies of adult changes. Our findings will be summarized before the major implications for public libraries are discussed. Intentional Changes The comprehensive study by Allen Tough focused on intentional changes among adults. To be included in this study, a change had to contain two key elements. The first element was choice. The person definitely chose a particular change; conscious choice and intention were clearly present; the choice was voluntary, not coerced. The second
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