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Japan and America: A comparative study in language and culture
0 references·6 citing·34 second hop
Japan and America: A comparative study in language and culture (1975)Japan and America: A comparative study in…(Standard) English as second language: Tribulations of self (2000)(Standard) English as second …Evaluating Service Encounters: A Cross-Cultural and Cross-Industry Exploration (1999)Evaluating Service Encounters…Norms of apology depicted in U.S. American and Japanese literature on manners and etiquette (1998)Norms of apology depicted in …Sushi Science and Hamburger Science (1989)Sushi Science and Hamburger S…Sequence and practical reasoning in accounts episodes (1987)Sequence and practical reason…The Influence of Language on Uncertainty Reduction: An Exploratory Study of Japanese-Japanese and Japanese-North American Interactions (1986)The Influence of Language on …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Zero defections: quality comes to services. (1990)Relationships, the role of individuals and knowledge flows in the internationalisation of service firms (2003)Investigating Customer Satisfaction in a Health Club Context by an Application of the Tetraclasse Model (2006)Deviance, deviant behaviour and hospitality management: Sources, forms and drivers (2019)Advances in Consumer Research (2025)Essays in Zen Buddhism (1933)Escape from Reason (1968)The origins of knowledge and imagination (1978)Integrative Praxes: Learning from Multiple Knowledge Formations (2016)How to make Lesson Study work in America and worldwide: A Japanese perspective on the onto-cultural basis of (teacher) education (2017)Politeness : Some Universals in Language Usage (1987)Politeness (1987)Language Socialization Across Cultures . Edited by Bambi B. Schieffelin and Elinor Ochs. New York: Cambridge University Press, 1986. Pp. vii, 274. (1988)Cross-cultural differences in apology (2008)Culture, Positive and Negative Face Threats, and Apology Intentions (2009)Communication across Cultures (2014)The Presentation of Self in Everyday Life. (1956)Studies in Ethnomethodology. (1968)Finding Fault (1988)Account Episodes in Organizations (1993)"Are You Kidding Me?": The Role of Nonverbal Cues in the Verbal Accounting Process (2002)The Presentation of Self in Everyday Life (2023)Imperial Eyes: Travel Writing and Transculturation. (1993)Student Positioning within Groups During Science Activities (2002)Disempowering and dislocating: how learners from diverse cultures read the role of the English language in UK higher education (2008)Translation in Qualitative Social Research: The Possible Impossible (2013)58. Contingency, Irony and Solidarity (2015)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)Interpersonal attraction and attitude similarity. (1961)The attraction paradigm (1972)SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION (1975)Japanese communication practices: Recent comparative research (1991)Communicating Interculturally (2011)
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  • 1999Evaluating Service Encounters: A Cross-Cultural and Cross-Industry Exploration108 cited
  • 1998Norms of apology depicted in U.S. American and Japanese literature on manners and etiquette57 cited
  • 1987Sequence and practical reasoning in accounts episodes34 cited
  • 1989Sushi Science and Hamburger Science33 cited
  • 2000(Standard) English as second language: Tribulations of self22 cited
  • 1986The Influence of Language on Uncertainty Reduction: An Exploratory Study of Japanese-Japanese and Japanese-North American Interactions12 cited

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