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A complete methodology for the quality control of passenger services in the public transport business
6 references·16 citing·42 second hop
A complete methodology for the quality control of passenger services in the public transport business (2008)A complete methodology for the quality co…Discrete Choice Analysis (2014)Discrete Choice AnalysisTransit Capacity and Quality of Service Manual, 2nd Edition (2003)Transit Capacity and Quality …Transit capacity and quality of service manual (2003)Transit capacity and quality …Statistical and Econometric Methods for Transportation Data Analysis (2003)Statistical and Econometric M…A Guidebook for Developing a Transit Performance-Measurement System (2003)A Guidebook for Developing a …Discrete Choice Analysis (1985)Discrete Choice AnalysisCharacterizing the public transport service level experienced by users: An application to six Latin American transit systems (2022)Characterizing the public tra…The Usage of Public Transport and Impact of Satisfaction in the European Union (2020)The Usage of Public Transport…Heterogeneity in perception of service quality attributes of bus transit across various user categories- A case of Kolkata (2020)Heterogeneity in perception o…An Integrated Approach to Select Key Quality Indicators in Transit Services (2020)An Integrated Approach to Sel…Quality Assessment of Regional Railway Passenger Transport (2019)Quality Assessment of Regiona…On the effect of operational service attributes on transit satisfaction (2019)On the effect of operational …Intra-Urban Spatial Disparities in User Satisfaction with Public Transport Services (2019)Intra-Urban Spatial Dispariti…Comparing Transport Quality Perception among Different Travellers in European Cities through Co-Cluster Analysis (2019)Comparing Transport Quality P…Automatic recognition of “low-quality” vehicles and bus stops in bus services (2018)Automatic recognition of “low…Parameters Affecting the Overall Performance of Bus Network System at Different Operating Conditions: A Structural Equation Approach (2017)Parameters Affecting the Over…A Composite Index for Evaluating Transit Service Quality across Different User Profiles (2016)A Composite Index for Evaluat…Measurement modelling of the perceived service quality of a sightseeing bus service: An application of hierarchical confirmatory factor analysis (2015)Measurement modelling of the …The Satisfaction Analysis for the Performance of Public Transport Urban Areas (2014)The Satisfaction Analysis for…Evaluating Changes in the Operational Planning of Public Transportation (2014)Evaluating Changes in the Ope…A NEW PASSENGER ORIENTED PERFORMANCE MEASUREMENT FRAMEWORK FOR PUBLIC RAIL TRANSPORTATION SYSTEMS (2014)A NEW PASSENGER ORIENTED PERF…Conjoint Analysis Based Transit Service Quality Research (2011)Conjoint Analysis Based Trans…Public Transportation and Land Use Policy (1977)ANALYZING TRANSIT TRAVEL TIME PERFORMANCE (1983)Walking Distances to and from Light-Rail Transit Stations (1996)Development of Key Performance Indicator to Compare Regularity of Service between Urban Bus Operators (2011)Does the commute mode affect the frequency of walking behavior? 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References

  • 2003Statistical and Econometric Methods for Transportation Data Analysis1,901 cited
  • 1985Discrete Choice Analysis1,362 cited
  • 2003Transit capacity and quality of service manual707 cited
  • 2014Discrete Choice Analysis640 cited
  • 2003A Guidebook for Developing a Transit Performance-Measurement System158 cited
  • 2003Transit Capacity and Quality of Service Manual, 2nd Edition97 cited

Cited by

  • 2015Measurement modelling of the perceived service quality of a sightseeing bus service: An application of hierarchical confirmatory factor analysis58 cited
  • 2020An Integrated Approach to Select Key Quality Indicators in Transit Services55 cited
  • 2016A Composite Index for Evaluating Transit Service Quality across Different User Profiles51 cited
  • 2019On the effect of operational service attributes on transit satisfaction45 cited
  • 2020The Usage of Public Transport and Impact of Satisfaction in the European Union39 cited
  • 2018Automatic recognition of “low-quality” vehicles and bus stops in bus services31 cited
  • 2019Intra-Urban Spatial Disparities in User Satisfaction with Public Transport Services26 cited
  • 2019Comparing Transport Quality Perception among Different Travellers in European Cities through Co-Cluster Analysis24 cited

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  • 2020Heterogeneity in perception of service quality attributes of bus transit across various user categories- A case of Kolkata20 cited
  • 2014The Satisfaction Analysis for the Performance of Public Transport Urban Areas16 cited
  • 2011Conjoint Analysis Based Transit Service Quality Research15 cited
  • 2014A NEW PASSENGER ORIENTED PERFORMANCE MEASUREMENT FRAMEWORK FOR PUBLIC RAIL TRANSPORTATION SYSTEMS15 cited
  • 2019Quality Assessment of Regional Railway Passenger Transport13 cited
  • 2022Characterizing the public transport service level experienced by users: An application to six Latin American transit systems12 cited
  • 2017Parameters Affecting the Overall Performance of Bus Network System at Different Operating Conditions: A Structural Equation Approach10 cited
  • 2014Evaluating Changes in the Operational Planning of Public Transportation5 cited