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This synthesis will be of interest to transit agency general managers, their planning and scheduling, operations and maintenance, computer services, and budget and finance staffs, as well as to technology providers. It summarizes information from selected transit agencies about benefits and problems associated with each passenger counting technology, as reported by current users. It also presents advice for agencies considering each technology. Issues considered deal with data collection methodology, data processing, end uses of ridership data, organizational responsibilities, and resource requirements.
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