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Cited by

• 1989Chapter 25 The effects of economic regulation107 cited
• 1976Beyond Management and the Worker: The Institutional Function of Management103 cited
• 1975Regulation in America95 cited
• 1994Assessing Service Quality as an Effective Management Tool: The Case of the Airline Industry88 cited
• 2008Airline service quality86 cited
• 2005Combining New Institutionalisms: Explaining Institutional Change in American Property Insurance76 cited
• 1986Safety and Profits in the Airline Industry69 cited
• 2005Regulation and Deregulation after 25 Years: Lessons Learned for Research in Industrial Organization68 cited
• 1983PRODUCTIVITY PERFORMANCE OF U.S. TRUNK AND LOCAL SERVCE AIRLINES IN THE ERA OF DEREGULATION61 cited
• 1985A nonlinear multivariate error components analysis of technology and specific factor productivity growth with an application to the U.S. Airlines58 cited
• 1997Theories on the Economics of Regulation: A Survey of the Literature from a European Perspective57 cited
• 2004Perceptions of Airline Service Quality47 cited
• 2014Air Transport Liberalization and its Effects on Airline Competition and Traffic Growth – An Overview39 cited
• 1999Better safe than service? The relationship between service and safety quality in the US airline industry