Performance beyond expectations

Abstract

In 2007, a transatlantic research team directed by Professor Andy Hargreaves of Boston College in the United States, and Professor Alma Harris of the London Institute of Education sought and secured funding from the National College for Leadership of Schools and Children’s Services and the Specialist Schools and Academies Trust in England to undertake an unprecedented, firsthand research study of organisations that perform above expectations in business, sport, education and health. As far as the researchers could determine, no study on such a scale, using firsthand data in public and private sector organisations across a range of personnel beyond the CEO, had ever been conducted or published before.

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