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Traditional Values Still Relevant in Library Usage and Readership Enhancement
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Traditional Values Still Relevant in Library Usage and Readership Enhancement (2002)Traditional Values Still Relevant in Libr…Perspectives on User Satisfaction Surveys (2001)Perspectives on User Satisfac…Towards access to information in rural India (2000)Towards access to information…Rural Information Needs and the Role of the Public Library (1995)Rural Information Needs and t…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Delivering quality service: balancing customer perceptions and expectations (1990)Changing the concept and measure of service quality in academic libraries (1996)Measuring e-Commerce effectiveness: a conceptual model (2003)Examining the Merits of Usefulness Versus Use in an Information Service Quality and Information System Success Web-Based Model (2008)Identifying service superiority, zone of tolerance and underlying dimensions (2011)Community Learning Resources Management Practices in Thai Buddhist Monasteries (2013)An investigation on the forms of information sources and services utilised among rural dwellers from public libraries in the North-West zone of Nigeria (2019)Information worlds of Chinese farmers and their implications for agricultural information services: a fresh look at ways to deliver effective services (2010)An exploratory study of information availability and exploitation by the rural women of Melmoth, KwaZulu-Natal (2013)
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References

  • 2001Perspectives on User Satisfaction Surveys145 cited
  • 1995Rural Information Needs and the Role of the Public Library17 cited
  • 2000Towards access to information in rural India12 cited

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