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Self‐assessment practices in large organisations
4 references·16 citing·43 second hop
Self‐assessment practices in large organisations (2002)Self‐assessment practices in large organi…TQM in Australian manufacturing: factors critical to success (2000)TQM in Australian manufacturi…The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value (1999)The Service Profit Chain: How…TQM and organization size (1997)TQM and organization sizeTotal Quality Management‐A Cross Functional Perspective (1997)Total Quality Management‐A Cr…Assessing the impact of organizational culture on achieving business excellence with a moderating role of ICT (2018)Assessing the impact of organ…A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS (2016)A multicriteria model on calc…Project to improve knowledge management and key business results through the EFQM excellence model (2015)Project to improve knowledge …Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation (2015)Motivations for implementing …Comparative study of the impact of competency-based training on 5 “S” and TQM: a case study (2014)Comparative study of the impa…A theoretical study of the relation between TQM, assessment and sustainable business excellence (2014)A theoretical study of the re…The path to excellence of the Portuguese organisations recognised by the EFQM model (2013)The path to excellence of the…Quality management initiatives in Europe: An empirical analysis according to their structural elements (2010)Quality management initiative…European Foundation for Quality Management Business Excellence Model (2010)European Foundation for Quali…Self-assessment exercises: A comparison between a private sector organisation and higher education institutions (2008)Self-assessment exercises: A …Integration: is it the key to effective implementation of the EFQM Excellence Model? 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this work references cited by second hop

References

  • 1999The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value1,171 cited
  • 1997TQM and organization size389 cited
  • 1997Total Quality Management‐A Cross Functional Perspective196 cited
  • 2000TQM in Australian manufacturing: factors critical to success151 cited

Cited by

  • 2010European Foundation for Quality Management Business Excellence Model112 cited
  • 2015Project to improve knowledge management and key business results through the EFQM excellence model109 cited
  • 2005Usefulness of the EFQM excellence model: Theoretical explanation of some conceptual and methodological issues95 cited
  • 2008Integration: is it the key to effective implementation of the EFQM Excellence Model?73 cited
  • 2006An EFQM model self‐assessment exercise at a Spanish university73 cited
  • 2007The effect of academic culture on the implementation of the EFQM Excellence Model in UK universities71 cited
  • 2018Assessing the impact of organizational culture on achieving business excellence with a moderating role of ICT62 cited
  • 2013The path to excellence of the Portuguese organisations recognised by the EFQM model60 cited
  • 2010Quality management initiatives in Europe: An empirical analysis according to their structural elements56 cited
  • 2005A model of quality management self‐assessment: an exploratory research

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56 cited
  • 2008Self-assessment exercises: A comparison between a private sector organisation and higher education institutions51 cited
  • 2016A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS46 cited
  • 2014A theoretical study of the relation between TQM, assessment and sustainable business excellence41 cited
  • 2015Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation41 cited
  • 2007EFQM model self‐assessment using a questionnaire approach in university administrative services41 cited
  • 2014Comparative study of the impact of competency-based training on 5 “S” and TQM: a case study38 cited