Introduction - Margaret Oldroyd 1. Human resources for higher education in the 21st century: a strategic overview of development needs - Sally Neocosmos 2. Rethinking professional competence for the networked environment - Sheila Corrall 3. Developing the academic library managers of the future - Patrick Noon 4. Converging on staff development - Biddy Fisher 5. Developing the academic librarian as learning facilitator - Chris Powis 6. Development routes for academic library support staff - Jo Webb 7. Lifelong learning at work: staff development for the flexible workforce - Sue White and Margaret Weaver 8. Delivering staff development using a virtual learning environment - Moira Bent 9. Collaborative staff development - Philippa Dolphin 10. Taking the strategic approach to staff development - Margaret Oldroyd.
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