Article1994

Keeping the Customers Satisfied

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4 citations0/0 files storedExecutive Development

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Human Resource Development and Performance Evaluation Leadership and Management in Organizations Coaching Methods and Impact

Abstract

The management development market has become client‐led but it remains difficult to make sense of a saturated market. Presents an investment formula for management development which has been applied in Kent County Council.

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References

1991The making of managers 1990Managerial Competence: The Key to ExcellenceManagerial Competence: The Key to Excellence, by SchroderHarold M. Dubuque, IA: Kendall/Hunt Publishing Company, 1989, 170 pp., $19.95, paper.1987The making of British managers : a Report for the BIM and CBI into management training, education and development

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