About the Use of TRIZ for Product-Service Development

Edoardo Rovida · Marco Bertoni · Marina Carulli

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Service and Product Innovation Design Education and Practice Extenics and Innovation Methods

Abstract

The aim of this paper is to understand how the Theory of Inventor's Problem Solving(TRIZ) may be applied in the development of product-service combinations. The authors have analyzed TRIZ modules and tools under a PSS (Product Service System) perspective to extract some principles of particular interest for their development. Basing on the outcomes of such investigation, the authors propose a framework for the use of TRIZ-based tools in product-service design.

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2019Diffusion of Innovations 1 1996Services Marketing: Integrating Customer Focus Across the Firm 2002Clarifying the concept of product–service system 2007State-of-the-art in product-service systems 2006Product-services as a research field: past, present and future. Reflections from a decade of research 2003A strategic design approach to develop sustainable product service systems: examples taken from the ‘environmentally friendly innovation’ Italian prize 1998Total Quality Development 2006Developing new product service systems (PSS): methodologies and operational tools

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2014TRIZ Innovative Design Method for Eco-leasing Type Product Service Systems

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