Location-Based Mobile Decision Support Systems and Their Effect On User Performance

Abstract

The proliferation and convergence of wireless communications, location technologies, information systems, the Internet, and mobile devices has given rise to new types of decision support utilities commonly referred to as location-based mobile decision support systems (M-DSS).A location-based M-DSS can be described as an information system that exploits knowledge about where a user is located, enables ubiquitous information access, and provides context-related decision support.Drawing on technology acceptance and decision-making theories, this research explores critical factors in the design, use, and performance of location-based M-DSS.In doing so, this research consists of two parts.First, relevant features of location-based M-DSS as well as their relative importance are determined.Secondly, the relationship between location-based M-DSS use and user performance is examined for a novel application in the golf industry.

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