What is Personnel Management? - Styles of Managing the Employment Relationship - What is Human Resource Management? - HRM and 'Strategic' Integration with Business Policy? - HRM: Towards the Flexible Firm? - HRM: From Compliance to Commitment? - HRM and Quality: Customer Sovereignty in the Enterprise Culture? - HRM and 'New Realism' in Industrial Relations? - HRM: Modernist Project or Postmodern Discourse? - Epilogue: the Future of HRM? - Bibliography
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