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Cited by

• 2007Quality metrics for business process models184 cited
• 2007Best practices in business process redesign: use and impact181 cited
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• 2004A case-based reasoning framework for workflow model management157 cited
• 2010Reinforcement learning based resource allocation in business process management153 cited
• 2007Deadline-based escalation in process-aware information systems151 cited
• 2014An analysis of BPM lifecycles: from a literature review to a framework proposal149 cited
• 2010The development of a clinical outcomes survey research application: Assessment CenterSM148 cited
• 2009Role of process knowledge in business process improvement methodology: a case study114 cited
• 2005The effectiveness of workflow management systems: Predictions and lessons learned113 cited
• 2008Evaluating workflow process designs using cohesion and coupling metrics107 cited
• 2004Cohesion and Coupling Metrics for Workflow Process Design103 cited
• 2010Product-based workflow support85 cited
• 2008Development of a decision-making strategy to improve the efficiency of BPR73 cited