Exploring the Differences in Information Technology Acceptance between Healthcare Professionals

Abstract

Although the acceptance of information technology (IT) has been a leading issue in the field of information system research for decades, what factors affect healthcare professionals' technology acceptance process is relatively unknown.Based on the technology acceptance model, this study compares IT acceptance among different professionals.The analyses were conducted using data samples comprising nurses, physicians and office workers.The results show that the IT acceptance process differs between these professional groups.The IT support provided was not as important for the office workers as for the nurses and physicians.Perceived ease-of-use explained less of perceived usefulness among nurses than in other groups.In addition, perceived usefulness did not have a significant influence on the amount of use in the group of physicians, as it did in the other groups.These results are discussed further and implications for practice are considered.

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