Cultural Literacy and Reference Service.

Abstract

Individuals communicate through a shared body of cul tural knowledge or a common vocabulary. The cultural lit eracy of American students has recently come under in tense scrutiny. The extent and depth of cultural literacy possessed by reference librarians are a major determinant in the quality of patron-librarian interaction. Further, ref erence sources can play an important role in the acquisi tion and enhancement of the cultural literacy of both li brarians and patrons.

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