New Development: Leading Lean Action to Transform Housing Services

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Quality and Supply Management Healthcare Quality and Management Management and Optimization Techniques

Abstract

How could anything the Toyota car company is doing have a hugely positive impact on a social housing group operating in the east of England? This article highlights an impressive Lean journey and some significant performance improvement.

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1982Out of the Crisis 2004The Toyota way : 14 management principles from the world's greatest manufacturer 2018Freedom from Command and Control 1998The Leader's Handbook: Making Things Happen, Getting Things Done

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2011Lean Production and One-Stop-Shop for Municipal Services

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