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• 2008Understanding the complexity of electronic government: Implications from the digital divide literature484 cited
• 2011Suggesting frameworks of citizen-sourcing via Government 2.0368 cited
• 2009Using the Internet: Skill related problems in users’ online behavior358 cited
• 2013A promising phenomenon of open data: A case study of the Chicago open data project336 cited
• 2011Rethinking Internet skills: The contribution of gender, age, education, Internet experience, and hours online to medium- and content-related Internet skills325 cited
• 2011Succinct Survey Measures of Web-Use Skills288 cited
• 2016What makes you a digital native? Is it enough to be born after 1980?219 cited
• 2016Factors influencing social media use in local governments: The case of Italy and Spain215 cited
• 2012Social networks in political campaigns: Facebook and the congressional elections of 2006 and 2008202 cited
• 2011Channel choice and public service delivery in Canada: Comparing e-government to traditional service delivery200 cited
• 2014Determining the type of e-government use162 cited
• 2010Mobile phones and Mipoho's prophecy: The powers and dangers of flying language160 cited
• 2011Dual effects of the internet on political activism: Reinforcing and mobilizing135 cited