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The bureaucratic experience : a critique of life in the modern organization
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  • 2009Can Bureaucracy Benefit Organizational Women?31 cited
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  • 2000Getting better but feeling worse? Public sector reform in New Zealand24 cited
  • 2018A Systems Approach to Managing Organizational Integrity Risks: Lessons From the 2014 Veterans Affairs Waitlist Scandal21 cited
  • 2021Exploring rule‐following identity at the frontline: The roles of general self‐efficacy, gender, and attitude toward clients18 cited
  • 2010Citizen Participation in the Decision Making Process at Local and County Levels in the Romanian Public Instituitons18 cited
  • 2021Serving Multiple Masters? Public Managers’ Role Perceptions in Participatory Budgeting16 cited
  • 1998Identifying Facets of Democratic Administration16 cited
  • 2019Change and stability in public workforce development: a 10-year study of new officers in an urban police department14 cited
  • 2006Organizational Resistance to Participatory Approaches in Public Agencies: An Analysis of Forest Department's Resistance to Community-Based Forest Management14 cited
  • 1997The Depreciating Public Policy Discourse

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  • 2003Phenomenology and public administration13 cited
  • 2015Therefore, Is Bureaucracy Dead? Making a Case for Complementarity of Paradigms in Public Administrative Thinking and Discourse11 cited
  • 2005The impact of rational organizations on public administrators: A structural equation model10 cited