Conflict: Practices in Management, Settlement and Resolution

John W. Burton · Frank Dukes

149 citations0/0 files storedPalgrave Macmillan UK eBooks

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Conflict Management and Negotiation Dispute Resolution and Class Actions Education for Peace and Conflict Resolution

Abstract

Foreword to the Series - Preface to the Series - Acknowledgements - Introduction - PART 1: PROBLEMS OF MANAGEMENT - Introduction: Problems of Management - Mediation - Divorce Mediation - Victim-Offender Reconciliation - Community Mediation - Environmental and Public Policy Mediation - Interactive Management - PART 2: SETTLEMENT - Introduction: Settlement - Adjudication - Arbitration - Ombudsmanry - PART 3: RESOLUTION - Introduction: Resolution - Citizen Diplomacy - T-Group Resolution - Track Two Diplomacy - Problem-Solving Conflict Resolution - Deductive Analysis: The Discovery of Options - PART 4: PROVENTION AND EDUCATION - Introduction: Provention and Education - Provention - Education - PART 5: CONCLUSIONS - Assessment - Ethical Considerations - Appendix: The 'Rules' of Facilitated Conflict Resolution - References - Index

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