Effective Crisis Communication: Moving From Crisis to Opportunity

Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger

2006-08-10article677 citationsclosed

No readable copy stored yet — this record is metadata only.

Public Relations and Crisis Communication Disaster Management and Resilience Communication Studies and Media

Abstract

Preface Acknowledgments PART 1: THE CONCEPTUAL FOUNDATION Chapter 1. Defining Crisis Communication Chapter 2. Understanding Crisis Communication Theory and Practice PART 2. THE LESSONS AND PRACTICAL APPLICATION Chapter 3. Lessons on Effective Crisis Communication Chapter 4. Applying the Lessons to Produce Effective Crisis Communication Chapter 5. Lessons on Managing Crisis Uncertainty Effectively Chapter 6. Applying the Lessons for Managing Crisis Uncertainty Effectively Chapter 7. Lessons on Effective Crisis Leadership Chapter 8. Applying the Lessons for Developing Effective Crisis Leadership PART 3. THE OPPORTUNITIES Chapter 9. Learning Through Failure Chapter 10. Risk Communication Chapter 11. Responding to the Ethical Demands of Crisis Chapter 12. Inspiring Renewal Through Effective Crisis Communication Index About the Authors

Citations in this library

Stored only when both papers are in the corpus — 677 citations exist upstream.

Cited by

2008Crisis exploitation: political and policy impacts of framing contests

2005The politics of crisis management : public leadership under pressure

2010The Handbook of Crisis Communication

2021Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices

2010LEADERSHIP STYLE, CRISIS RESPONSE AND BLAME MANAGEMENT: THE CASE OF HURRICANE KATRINA

2006Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse

2016Social media and credibility indicators: The effect of influence cues

2011Crisis Management Competencies