Tables, Figures, and Exhibits.Preface.The Author.PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS.1. The Challenge of Effective Public Organization and Management.2. Understanding the Study of Organizations: A Historical Review.3. What Makes Public Organizations Distinctive.4. Analyzing the Environment of Public Organizations.5. The Impact of Political Power and Public Policy.PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING.6. Organizational Goals and Effectiveness.7. Formulating and Achieving Purpose: Power, Strategy, and Decision Making.8. Organizational Structure, Design, Technology, and Information Technology.9. Understanding People in Public Organizations: Values and Motives.10. Understanding People in Public Organizations: Theories of Work Motivation and Work-Related Attitudes.11. Leadership, Managerial Roles, and Organizational Culture.12. Teamwork: Understanding Communication and Conflict in and Among Groups.PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS.13. Managing Organizational Change and Development.14. Advancing Effective Management in the Public Sector.References.Name Index.Subject Index.
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