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• 2020Encouraging the Humanization of Patrons Experiencing Homelessness: A Case Study of the Role of the US Public Library Social Worker33 cited
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• 2011Chapter 8 Towards Agency–Structure Integration: A Person-in-Environment (PIE) Framework for Modelling Individual-Level Information Behaviours and Outcomes18 cited
• 2021Fostering Information Literacy13 cited
• 2005Polygamy and the Public Library: The Establishment of Public Libraries in Utah before 191012 cited
• 2021“How Much Is Not Enough?”: Public Library Outreach to “Disadvantaged” Communities in the War on Poverty10 cited
• 2013“The West Point of the Philanthropic Service”: Reconsidering Social Work’s Welcome to Women in the Early Twentieth Century7 cited
• 2006HELPING YOUTH AT RISK: AN OVERVIEW OF REFORMIST MOVEMENTS IN AMERICAN PUBLIC LIBRARY SERVICES TO YOUTH5 cited
• 2011Tourist Attraction: The Moore Library of Lexington, Michigan, 1903–19535 cited
• 2020Category Romances, Cozy Mysteries, and Civic Virtues: Justifying the Promotion of Popular Fiction in the Public Library5 cited
• 1985Comparative methodology as a means for assessing the impact of feminization and professionalization on librarianship5 cited
• 2019Library and Information Sciences and Social Justice4 cited
• 2020Making Space for the ‘Irrational’ Practice of Anthropology in Libraries