Customer-oriented product development : experiments involving users in service innovation

Peter Magnusson

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Service and Product Innovation Product Development and Customization Open Source Software Innovations

Abstract

User involvement has, during recent years, become something of a mantra among product development managers. However, the existing literature has not much to say about how the individual user contri ...

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References

1983Experiential Learning : Experience as the Source of Learning and Development 2003The Theory of Economic Development 1991Exploration and Exploitation in Organizational Learning 1996Toward a knowledge‐based theory of the firm 1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation 1997The Tacit Dimension 1991The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation 1985Optimism, coping, and health: Assessment and implications of generalized outcome expectancies.

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