The Professional Guide: Dynamics of Tour Guiding

Kathleen Lingle Pond

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Recreation, Leisure, Wilderness Management

Abstract

AN EVOLVING PROFESSION. The Tour Guide: A Historical Overview. Profiles of Today's Tour Guides. THE INDUSTRY AND THE ROLE OF THE GUIDE. Tourism. The Traveler. Interpretation and the Role of the Guide. Education. TECHNIQUES. Leadership and Social Skills. Presentation and Speaking Skills. Bringing a Place to Life. MANAGEMENT. The Nuts and Bolts of Conducting Tours. Travelers with Special Needs. The Business of Guiding. Professional Ethics and Etiquette. Appendices. Glossary. Bibliography. Index.

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2011Community-based cultural tourism: issues, threats and opportunities 2002The Politics of Tour Guiding 2005Tourism and glocalization “Local” Tour Guiding 2012Examining the Effect of Tour Guide Performance, Tourist Trust, Tourist Satisfaction, and Flow Experience on Tourists' Shopping Behavior 2006Reconceptualising Interpretation: The Role of Tour Guides in Authentic Tourism 2005Tourist satisfaction: A view from a mixed international guided package tour 2002Tour Guide Training: A Model for Sustainable Capacity Building in Developing Countries 2014Enhancing the visitor experience: Reconceptualising the tour guide's communicative role

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