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The Effects of ISO Certification on Organization Workmanship Performance
16 references·0 citing·39 second hop
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References

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  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
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  • 2002Quality management re‐visited: a reflective review and agenda for future research720 cited
  • 2005Meta‐analysis of the relationship between quality management practices and firm performance—implications for quality management theory development595 cited
  • 1998The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction543 cited
  • 1996Quality Awards and the Market Value of the Firm: An Empirical Investigation465 cited
  • 2000An Empirical Investigation of the Malcolm Baldrige National Quality Award Causal Model442 cited
  • 2000The impact of design management and process management on quality: an empirical investigation395 cited
  • 1996Beyond Process: TQM Content and Firm Performance395 cited
  • 1991The Effects of Organizational Context on Quality Management: An Empirical Investigation390 cited
  • 2000A Contingent View of Quality Management‐The Impact of International Competition on Quality

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331 cited
  • 2008Problems causing delays in major construction projects in Thailand329 cited
  • 2005Environmental factors and work performance of project managers in the construction industry323 cited
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