ORGANIZATIONAL CITIZENSHIP BEHAVIOR – PERFORMANCE SOURCE IN ROMANIAN SMES

Alexandra Mihaela Popescu · Angela Vlãdescu

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

Citizenship behavior is an important factor, both in human society and organizational evolution. This is a determinant element due to economical enterprises performances growth, given that, intake staff to achieve desired performances is defining. This paper, analyzing small and medium enterprises performances by organizational citizenship behavior, is, relating to information that we have, the first one at national level. Highlighting the effects of organizational citizenship behavior, on a small enterprise performances is made on experimental basis. This study conclusions highlights organizational citizenship behavior importance on Romanian small and medium enterprises performances.

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