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"Building Links" is based on a detailed study of sanitation in twelve poor, urban settlements in southern Africa and demonstrates very clearly that the situation is dire and needs urgent attention. The residents of these areas recognise the problem and want an improvement in their situation, but lack the resources to bring this about. One of the keys to bringing about such improvement lies in developing better channels of communication - or links - between sanitation agencies of all kinds and the local communities. The agencies need a better understanding of the circumstances, wishes and resources of the local residents, and the communities themselves need a fuller knowledge of how the agencies work and what their responsibilities are. The book identifies the many impediments to these links - political, social, economic and institutional - and suggests how, in some cases in the short-term, and in others over much longer timescales, these need to be tackled. The recommendations are addressed both to policy-makers and to those working in a wide range of agencies to promote, plan and implement the development of effective urban sanitation with communities living in poverty.
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