References

No references inside the corpus for this window.

Cited by

• 2010Manufacturing Systems Modeling and Analysis148 cited
• 1995Strong Approximations for Time-Dependent Queues144 cited
• 2018Time and activity sequence prediction of business process instances138 cited
• 2015Queue mining for delay prediction in multi-class service processes123 cited
• 1999Dynamic staffing in a telephone call center aiming to immediately answer all calls120 cited
• 2017LSTM networks for data-aware remaining time prediction of business process instances118 cited
• 2004Modeling and analysis of flexible queueing systems117 cited
• 2006Reexamining the Nurse Scheduling Problem: Staffing Ratios and Nursing Shortages*116 cited
• 1999Predicting Queueing Delays97 cited
• 2014Queue Mining – Predicting Delays in Service Processes92 cited
• 2006Montgomery County’s Public Health Service Uses Operations Research to Plan Emergency Mass Dispensing and Vaccination Clinics86 cited
• 2012The G t /GI/s t +GI many-server fluid queue79 cited
• 2002The Analysis of Queues with Time-Varying Rates for Telecommunication Models78 cited
• 2008An Exact and Efficient Algorithm for the Constrained Dynamic Operator Staffing Problem for Call Centers65 cited