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• 2020Office Chitchat as a Social Ritual: The Uplifting Yet Distracting Effects of Daily Small Talk at Work213 cited
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• 2017Communication in Organizations111 cited
• 2015Discrepancies in Leader and Follower Ratings of Transformational Leadership: Relationship with Organizational Culture in Mental Health110 cited
• 2007Leadership and communication: discursive evidence of a workplace culture change63 cited
• 2008Communication, sensemaking and change as a chord of three strands58 cited
• 2014Whose perception of principal instructional leadership? Principal-teacher perceptual (dis)agreement and its influence on teacher collaboration58 cited
• 2014COMMUNICATION IN THE WORKPLACE: GUIDELINES FOR IMPROVING EFFECTIVENESS53 cited
• 2007Reframing the service environment in the fitness industry53 cited
• 2011Hierarchical Mum Effect: A New Investigation of Organizational Ethics47 cited
• 2011Workers' Moral Mum Effect: On Facework and Unethical Behavior in the Workplace42 cited
• 2015Lost in Translation41 cited
• 2021Evolving Research and Practices in Internal Communication38 cited
• 2009Subcultures and Use of Communication Information Technology in Higher Education Institutions