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Hospitality information technology
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Hospitality information technology (2000)Hospitality information technologyAn analysis of technology applications in the restaurant industry (2019)An analysis of technology app…Components of Experiential Value: Case of Hospitality Industry (2014)Components of Experiential Va…The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth (2012)The impact of information sec…The productivity and competency of information technology in upscale hotels (2009)The productivity and competen…Hotel (and) School: Integrating Hospitality Information Technology into a Live Learning Environment (2003)Hotel (and) School: Integrati…Internet Site Evaluations: The Influence of Behavioral Experience, Existing Images, and Selected Website Characteristics (2002)Internet Site Evaluations: Th…Human Factors in the Implementation of Computers in the Hospitality Education (1994)Human Factors in the Implemen…Principles and Practice of Structural Equation Modeling (1998)Firm resources and sustained competitive advantage (2004)Principles and Practice of Structural Equation Modeling (2012)Key factors driving customers’ restaurant dining behavior during the COVID-19 pandemic (2021)From restaurant to cloud kitchen: Survival of the fittest during COVID-19 An empirical examination (2022)Information Technology, Food Service Quality and Restaurant Revisit Intention (2023)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)Issues in Linking Information Technology Capability to Firm Performance1 (2003)IT competency and firm performance: is organizational learning a missing link? (2003)Can advanced technology affect customer-based brand equity in service firms? An empirical study in upscale hotels (2015)An examination of customer relationship management dimensions and employee-based brand equity: A study on ride-hailing industry in Saudi Arabia (2021)How hotels adjust technology-based strategy to respond to COVID-19 and gain competitive productivity (CP): strategic management process and dynamic capabilities (2021)Comprehensive Food-Service Software in the Classroom (1985)Hospitality education and research journal (1988)Teaching International Cross-Cultural Diversity to Hospitality & Tourism Students (1991)Catalysts in introducing information technology in small and medium sized hospitality organisations (1997)Factors Influencing the Selection of an Academic Major: Implications for Minority Recruitment in Hospitality (1998)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Qualitative Inquiry and Research Design: Choosing Among Five Approaches (2015)Communication and Control Processes in the Delivery of Service Quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)Twenty‐Five Years of Word‐of‐Mouth Studies: A Critical Review of Tourism Research (2014)The influence of online reviews to online hotel booking intentions (2015)Motivations, emotions and satisfaction: The keys to a tourism destination choice (2019)Image Formation Process (1994)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Services Marketing: Integrating Customer Focus Across the Firm (1996)Zero acquaintance benchmarking at travel destination websites: what is the first impression that national tourism organizations try to make? (2006)Evaluating the effectiveness of destination marketing organisations' websites: evidence from China (2010)The contribution of website design to the generation of tourist destination image: The moderating effect of involvement (2014)Higher education as a filter (1973)Educating the Educators in Tourism: A Manual of Tourism and Hospitality Education (1996)Information technology and tourism education in Australia: an industry view of skills and qualities required in graduates (1999)Information and Communications Technology Skill Requirements for Hospitality Students (2010)Tourism and Hospitality Internships in Higher Education: A Competency-Based Framework (2023)
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  • 2012The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth162 cited
  • 2002Internet Site Evaluations: The Influence of Behavioral Experience, Existing Images, and Selected Website Characteristics154 cited
  • 2019An analysis of technology applications in the restaurant industry83 cited
  • 2009The productivity and competency of information technology in upscale hotels58 cited
  • 2014Components of Experiential Value: Case of Hospitality Industry33 cited
  • 2003Hotel (and) School: Integrating Hospitality Information Technology into a Live Learning Environment4 cited
  • 1994Human Factors in the Implementation of Computers in the Hospitality Education3 cited

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