Measuring the effectiveness of managerial action in SMEs

Glenn A. Metts

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Management and Organizational Practices Strategic Planning and Analysis Business Strategy and Innovation

Abstract

Purpose The paper's purpose is to investigate the direct and indirect effects of industry competitive forces on strategy‐making and performance in small‐to‐medium‐sized manufacturing companies. Design/methodology/approach The paper's approach is a survey design with structural equation modeling used for hypotheses testing. Findings The findings provide strong support for the mitigating role of managerial action through the strategy‐making process and indications that this is true regardless of small‐to‐medium‐sized enterprise (SME) size. Also, automotive‐manufacturing SMEs seem to exhibit higher levels of competitive factors compared with non‐automotive manufacturing SMEs. Research limitations/implications The major limitation of this research is that the survey was taken in the Mid‐western USA and involved only SME manufacturing organizations. The research should be extended to other geographic regions, industry types, and larger organizations. Practical implications Many small company managers feel that they have little impact on industry‐wide macro‐economic and industry‐specific forces. This research indicates that managers in SMEs can mitigate some of the negative effects of industry competitive factors through strategy‐making activities. Originality/value This research is unique in several ways. It is the only research that has clearly identified and successfully measured the impact of managerial action in SMEs. It demonstrates that managerial action can be measured by comparing the direct and indirect effects of industry competitive forces on performance. It further identifies the need for a self‐assessment tool to measure the effectiveness of managerial action of top managers in SMEs.

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References

1980Competitive Strategy: Techniques for Analyzing Industries and Competitors 1979A Paradigm for Developing Better Measures of Marketing Constructs 1985Competitive Advantage: Creating and Sustaining Superior Performance 1979Review of Psychometric theory (2nd ed.).1959The Science of "Muddling Through"1998Competitive advantage: creating and sustaining superior performance 1978The External Control of Organizations.1987The Concept of Corporate Strategy

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2016Identifying and Prioritizing the Factors Affecting and Affected by the Performance of Small and Medium Enterprises by using Dematel Technique (The Case Study of a Province in Iran)

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