Electronic Commerce: Technical, Business, and Legal Issues

Nabil R. Adam · Oktay Dogramaci · Aryya Gangopadhyay · Yelena Yesha

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E-commerce and Technology Innovations Technology Adoption and User Behaviour Digital Innovation in Industries

Abstract

1. Introduction. Overview. EC Statistics. Objectives of EC. Requirements and Services. 2. EC Components. Electronic Data Interchange. Digital Currency. Electronic Catalogs. Intranets and Extranets. 3. EC in Business. The Business Case. Business Uses of Electronic Commerce. Business Models and Business Functions. Industrial Applications. EC Use within Government. 4. Technical Issues for Electronic Commerce. Telecommunication Infrastructure. Decision Support Systems for EC. Interoperability. Storage and Retrieval of Multimedia Information. Workflow Management. Markup Languages. 5. Security for Electronic Commerce. Functions and Requirements. Security Management and Business Controls. User Perceptions and Trust. Security Technologies. The Cryptography Debate. Legal Validity of Digital Signatures. 6. Legal Frameworks: Policy & Regulatory Issues for Electronic Commerce. Intellectual Property. Legal Issues for Electronic Payment Systems. Contractual and Legal Settlements. Regulatory Framework for Electronic Commerce. 7. Conclusions and Future Directions. Interoperability. Automated Interactions. Information Overload. Mobile Computing. Multimedia Information. Matchmaking Services. Economic, Social, and Cultural Issues. References. Index.

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