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Shareholder Value: Is It the Business of Operations? The Business of Operations: Confronting the Issues. Planning for Value: Synchronizing Demand and Supply. Selling More: Winning the Customer with Operational Excellence. Buying Smarter: Strategic Sourcing and Supplier Management. The New Logistics: Moving Less...Faster! Improving the Odds: New Product Introductions and the Supply Chain. Making It Happen: The Value-Producing Supply Chain. Appendix. Index. About the Authors.
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