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I. THE PRACTICE OF INDUSTRIAL-ORGANIZATIONAL PSYCHOLOGY. 1. Principles, Practices, and Problems. 2. Techniques, Tools, and Tactics. II. THE DEVELOPMENT OF HUMAN RESOURCES. 3. Employee Selection Principles and Techniques. 4. Psychological Testing. 5. Performance Appraisal. 6. Training and Development. III. ORGANIZATIONAL PSYCHOLOGY. 7. Leadership. 8. Motivation, Job Satisfaction, and Job Involvement. 9. The Organization of the Organization. IV. CHARACTERISTICS OF THE WORKPLACE. 10. Working Conditions. 11. Safety, Violence, and Health in the Workplace. 12. Stress in the Workplace. V. ENGINEERING PSYCHOLOGY. 13. Engineering Psychology. VI. CONSUMER PSYCHOLOGY. 14. Consumer Psychology. References. Glossary. Photo Credits. Index.
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