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Both experimental and anecdotal data suggest that athletes of various ages, abilities, ethnic backgrounds, and gender desire open two-way communication with their coaches (Chelladurai, 1980; Danielson, Zelhart, & Drake 1975; Hendry, 1969; Masimo, 1980). In this paper we describe how performance profiling procedures (Butler, 1989) may be used with teams to create a more open atmosphere for coach/athlete communication and to facilitate team goal setting. Specifically, a case study with a Division I women’s volleyball team is presented to illustrate the effectiveness of this procedure in profiling individual athletes, the team, and the coach. Profiles were conducted 1 week into the practice season, at the midpoint of the competitive season, and at the end of the competitive season. Significant improvements were made on one or more characteristics by each athlete, the team, and the coach. As a result of participating in this process, both the athletes and the coach agreed that there was a more open atmosphere for communication. And, the athletes expressed sincere appreciation for the increased input they had in determining the nature of their training program and their goals for competition.
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