The IT Value Quest: How to Capture the Business Value of IT-Based Infrastructure

Abstract

From the Publisher: Although the potential of information technology (IT) is beyond dispute, it proves to be very difficult to evaluate its true business value. In the present competitive business arena, modern IT provides the enabling infrastructure for efficient and effective business operations, leveraging business improvements and securing a competitive edge. This book provides a unique perspective on assessing and creating business value from investments in IT-based infrastructure and, more importantly, it shows how the role of IT-based infrastructure is critical to obtain the full benefits of IT.

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