Supply chain professionals

Daniel Indarto Prajogo · Amrik Singh Sohal

105 citations0/0 files storedInternational Journal of Operations & Production Management

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Quality and Supply Management Sustainable Supply Chain Management Competency Development and Evaluation

Abstract

Purpose – This paper aims to report the results of a study focusing on the competencies and skills of supply chain managers, their use of supply chain technologies and future challenges in supply chain management (SCM), including issues relating to globalisation, environment, and supply chain integration. Design/methodology/approach – The study uses a questionnaire survey to collect data from Australian supply chain professionals. A total of 921 surveys were mailed out and 148 responses were received, giving a response rate of 16 per cent. Findings – Communication and teamwork is identified as the most important competencies for successful supply chain integration. Knowledge of a broad range of technologies is considered essential; however, their use remains somewhat low. Environmental issues relating to the management of scarce resources are identified as having a significant impact on supply chain strategies. Research limitations/implications – The study adds to the literature on the above issues by providing empirical findings from an Australian context which can be used for comparative assessment against similar studies from other countries. Practical implications – The study provides insights for firms, industry associations, and governments by identifying the competencies and skills that are required to be developed for supply chain professionals. The findings also indicate the level of awareness and the extent of the adoption of information and communication technologies as well as the perceptions of supply chain professionals on the future challenges of SCM. Originality/value – The study is timely given the highly dynamic environment that businesses currently operate in and the challenges that it presents to supply chain professionals.

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References

2009The impact of supply chain integration on performance: A contingency and configuration approach 2001Arcs of integration: an international study of supply chain strategies 2003Information systems in supply chain integration and management 2005The impact of information technology on supply chain capabilities and firm performance: A resource-based view 1998The Green Supply Chain: Integrating Suppliers into Environmental Management Processes 2007Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain 2007Antecedents of supply chain visibility in retail supply chains: A resource‐based theory perspective 1978Self-Regulating Work Groups: A Socio-Technical Synthesis

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2019Purchasing and supply management (PSM) competencies: Current and future requirements 2020Multi-stage hybrid model for supplier selection and order allocation considering disruption risks and disruptive technologies 2021Leveraging competitiveness from sustainable operations: frameworks to understand the dynamic capabilities needed to realise NRBV supply chain strategies 2017Competence in supply chain management: a systematic review

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